How We Can Help
Reach out for any issue related to your Hitch Vise Mount and accessories:
- Order issues – tracking, missing shipments, or wrong item received.
- Missing or damaged parts – plates, hardware, or mounting components.
- Setup & usage questions – workbench mounting or 2-inch receiver installation.
- Warranty & replacements – product defects, weld issues, or stability concerns.
Quick FAQ
What information should I include when I contact support?
Please include your order number, a short description of the issue, and clear photos of the product, mounting area, and any damaged parts.
Which receivers is this mount compatible with?
This mount is designed for standard 2-inch receiver hitches. If you’re unsure about your receiver size, send us a photo and we’ll confirm.
The vise or grinder feels loose. What should I do?
First, make sure all bolts are fully tightened and the insert bar is properly pinned through the receiver. If it still feels unstable, contact us with photos so we can troubleshoot or send replacement hardware if needed.
Can I use the mount while the vehicle is moving?
No. The mount is intended for stationary use only. Always park safely, apply the parking brake, and remove the mount before driving.
What if my mount arrives scratched, bent, or welded poorly?
Contact us with your order number and photos of the issue. We’ll review and arrange a replacement or solution under our warranty policy.